Privacy Policy
1. Introduction
Black Hills Implant & Family Dental ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website blackhills.dental and use our dental services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, mailing address, date of birth, insurance information, and other information you provide when scheduling appointments, completing patient forms, or contacting us.
- Health Information: Dental and medical history, treatment records, and other protected health information (PHI) as defined by HIPAA.
- Website Usage Information: IP address, browser type, operating system, referring URLs, pages viewed, and dates/times of visits, collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our dental services
- Schedule and manage appointments
- Process payments and insurance claims
- Communicate with you about your treatment, appointments, and account
- Send appointment reminders and follow-up communications
- Comply with legal and regulatory obligations
- Improve our website and user experience
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. By continuing to use our website, you consent to the use of cookies in accordance with this policy.
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party vendors who assist us in operating our website, processing payments, or providing dental services.
- Insurance Companies: To process claims and verify coverage on your behalf.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal and health information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
To exercise these rights, please contact us using the information provided below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children under 13 through our website. If you believe we have collected information from a child under 13, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Dental Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
We are required by law to maintain the privacy of protected health information, to provide individuals with notice of our legal duties and privacy practices with respect to protected health information, and to notify affected individuals following a breach of unsecured protected health information. We must follow the privacy practices that are described in this Notice while it is in effect.
Uses and Disclosures of Protected Health Information
We may use and disclose your protected health information for the following purposes:
- Treatment: We may use your health information to provide you with dental treatment or services, such as information obtained by a dentist, dental hygienist, or other member of your dental care team. We may disclose health information to doctors, dentists, dental hygienists, technicians, students, or other personnel who are involved in your care.
- Payment: We may use and disclose your health information to obtain payment for services we provide to you, such as disclosures to your health insurer to obtain reimbursement for your dental care or to determine eligibility or coverage.
- Health Care Operations: We may use and disclose your health information in connection with our health care operations, including quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, and conducting training programs.
Other Uses and Disclosures
We may also use or disclose your protected health information for the following purposes:
- To contact you for appointment reminders
- To inform you of treatment alternatives or other health-related benefits and services
- To individuals involved in your care or payment for your care, such as a family member
- For public health activities, such as reporting diseases or vital events
- As required by law or in response to a valid court order or subpoena
- To avert a serious threat to health or safety
- For workers' compensation purposes
- To coroners, funeral directors, and organ donation organizations
- For certain research purposes, subject to protections
- To military and veterans as required by armed forces services
- For specialized government functions such as national security and intelligence activities
Your Rights Regarding Your Health Information
You have the following rights regarding the health information we maintain about you:
- Right to Inspect and Copy: You have the right to inspect and copy your health information, such as medical and billing records. You must submit your request in writing. We may charge a reasonable fee for the costs of copying, mailing, or other supplies associated with your request.
- Right to Amend: If you feel that health information we have about you is incorrect or incomplete, you may ask us to amend the information. You must submit your request in writing and provide a reason that supports the request.
- Right to an Accounting of Disclosures: You have the right to request a list of disclosures we made of your health information for purposes other than treatment, payment, and health care operations.
- Right to Request Restrictions: You have the right to request a restriction on the health information we use or disclose about you for treatment, payment, or health care operations.
- Right to Request Confidential Communications: You have the right to request that we communicate with you about health matters in a certain way or at a certain location.
- Right to a Paper Copy of This Notice: You have the right to a paper copy of this Notice. You may ask us to give you a copy of this Notice at any time.
- Right to be Notified of a Breach: You have the right to be notified in the event that we discover a breach of your unsecured protected health information.
Complaints
If you believe your privacy rights have been violated, you may file a complaint with our office or with the Secretary of the Department of Health and Human Services. You will not be penalized for filing a complaint.
Contact Information
If you have any questions about this Privacy Policy or our privacy practices, or if you wish to exercise your rights, please contact our Privacy Officer:
Privacy Officer: Nikki Hettinger
Phone: 6053475103
Email: nikki@blackhills.dental
Address: 1300 Junction Ave, Sturgis, SD 57785